call them, there is a firmware update.I have had 2 of them an they worked great for about 2 months then they just stopped working I tryed everything, changed batterys everything.
As I understand it you can do it with your computer and a rep on the phone.Really well that's good do you have to send them the camera or is it like a update that you can do on your computer?
The one year claims are a stretch ... this would only work if you have it on a seldom used trail. I have two of these and like them. The batteries need to be changed when they get down to about 35% . After that they may stop working or will only trigger when animals are very close like 5 yards. Other than that they are great cameras, fast trigger, a lot of options . I like the video with sound. I got some great videos over scrapes.Wife got me one for Christmas as well, has the mini-cam feature. I have only had it out for about a week but so far love it. In-fa red photos can be a little blurred but as stated above set it to take several consecutive. Says it can take up to 3600 pictures a day for video plot mode. Clam's a one year battery life on this years models using 8 AA battery's, we'll see.
I think thats what the company recommends for the cameras anyway.try those energizer ultimate lithium AA. i use them in reconyx cameras. i have one cam that has taken over 25,000 pics this year. just changed the card today and batteries were at 87%. it is well worth the money to buy those lithium.
I bought one at the beginning of september and love it. Bought 8 of these lithium batteries and had the camera out all season. Took about 2000 pictures and still at 98% battery life. A little blur with a few of the night pictures if the deer are moving but for the money they are a great cam!try those energizer ultimate lithium AA. i use them in reconyx cameras. i have one cam that has taken over 25,000 pics this year. just changed the card today and batteries were at 87%. it is well worth the money to buy those lithium.